これに対する反論が
ヒルトン３である。
From: ECR International <ecrintl@hilton.com>
Sent: Monday, November 14, 2022 6:57 PM
To: hondatad@lime.plala.or.jp
Subject: Hilton Executive Escalations
Dear Tadahiro-san,
I appreciate you taking the time to contact Chris Nassetta regarding your experience with our Hilton Honors program. I would be happy to review your concerns and assist on his behalf.
I am sorry to learn you are troubled by the conditions of our loyalty scheme. I am having some difficulty in getting to the root of your concerns. To better understand your situation, may I ask you to provide the following information:
- Reservation's confirmation number,
- Full name on the reservation,
- Arrival & departure dates,
- Email address on the reservation, and
- The contact telephone number on the reservation.
Please rest assured we want to make this right for your client and work toward a resolution that will restore your faith in Hilton.
We appreciate your loyalty and thank you for your patience.
Kind regards,
Andy
Andrew Hally
Executive Ambassador
